Urgent Update Covid 19 Changes to Service Provision

24th March 2020

From this morning, Tuesday 24th March 2020 we will only be providing emergency care and urgent dispensing of vital medicines. The surgery door will be closed and YOU MUST telephone the surgery on 01229 820402 if your pet urgently needs attention or if you need a repeat prescription.

We will be aiming to provide telephone or video consultations wherever possible but if necessary arrangements will be made to see your pet at the surgery. We will not be carrying out home visit other than in exceptional circumstances.

If you are unable to visit the surgery to collect your medication we will try and deliver it or use the post. To minimise contact time all medications must be paid for over the phone when placing the order. Please do not attend at the surgery without phoning first.

If you have an appointment made we will be contacting you as soon as possible but if it is not urgent we will be happy if you can email to cancel. All routine health checks will be delayed until it is safe to see people normally.

Keep safe and follow the government rules and we will all get through this.

 

will be closed and YOU MUST telephone the surgery on 820402 if your pet urgently needs attention or if you need a repeat prescription.

We will be aiming to provide telephone or video consultations wherever possible but if necessary arrangements will be made to see your pet at the surgery. We will not be carrying out home visit other than in exceptional circumstances.


If you are unable to visit the surgery to collect your medication we will try and deliver it or use the post. To minimise contact time all medications must be paid for over the phone when placing the order. Please do not attend at the surgery without phoning first.

If you have an appointment made we will be contacting you as soon as possible but if it is not urgent we will be happy if you can email to cancel. All routine health checks will be delayed until it is safe to see people normally.

Keep safe and follow the government rules and we will all get through this.