New phone system

17th October 2013

Final meeting to prepare for new phone system went well yesterday. New system with two extra lines should be in place by end of November. There will be a simple menu to allow those that need to make an appointment or get advice to speak to ...someone quickly. The other main change will be that we will need those ordering medicines and food to give us at least 24 hours notice. In practice this happens for most people but our new system will mean for non urgent repeats we need time to get them ready. More details nearer the time.